Booking Policy

Booking Policy

Please read before you book. Sending a deposit means you have read and accepted these terms.

Deposits

  • A deposit is required to secure every appointment. It comes off the total price of your tattoo on the day.
  • Deposits are non-refundable. They cover the artist’s design time and hold a slot that could have gone to another client.
  • Deposit amount depends on the size of the piece. Your artist will confirm when the booking is agreed.

Rescheduling

  • You may reschedule once with at least 48 hours’ notice and your deposit rolls over to the new date.
  • Second reschedules, changes made under 48 hours, no-shows and cancellations forfeit the deposit. A fresh deposit is required to rebook.
  • If we have to reschedule from our side (illness, equipment issue, unforeseen), your deposit is always honoured.

Design changes

  • Small tweaks on the day (sizing, placement adjustments) are part of the process and included.
  • Full redesigns requested on the day are not, and may result in a rescheduled appointment plus additional deposit.
  • If you want to change the concept entirely, tell your artist as early as possible so we can prepare properly.

On the day

  • Please arrive on time. If you are more than 15 minutes late without notice, the session may be shortened or cancelled and the deposit lost.
  • Bring valid photo ID (passport or driving licence) to every appointment. UK law requires we verify age (18+).
  • Eat a full meal within a few hours before, hydrate, and avoid alcohol for 24 hours.
  • One guest is welcome. Under-18s are not permitted in the studio, even as guests.
  • We reserve the right to refuse or stop a tattoo if you are under the influence of alcohol or drugs. Deposit is not refunded.

Payment

  • Balance is due at the end of the session, in card or cash.
  • Multi-session pieces are priced session-by-session; a fresh deposit may be requested for future sessions.
  • All prices are agreed with your artist in advance. No surprise fees.

Health & consent

  • You will complete a consent form on your first visit covering health, medications and allergies. Answer honestly, it protects you.
  • We will not tattoo if you are pregnant or breastfeeding.
  • Some skin conditions (psoriasis, eczema flare-ups, keloid scarring) and medications (blood thinners, isotretinoin/Roaccutane, immunosuppressants) may require a GP letter or a delay to your booking.

Touch-ups

  • One free touch-up is offered within 3 months of your original session, provided you have followed the aftercare instructions.
  • Book it via the contact form the same way as any other appointment.
  • Touch-ups outside 3 months, or on tattoos not done by us, are charged as normal.

Ready to book? Send an enquiry or call 0151 345 1400.